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Become a High Conflict Certified Negotiation Coach

Access to all of Rebecca Zung’s banner programs including:
4 Part ignite client acquisition system for coaches
Lead magnets ideas – 30 irresistible ideas your clients will actually sign up for
Services & pricing coaches handbook
Kickstart your business for slay coaches
Growth + monetization roadmap
Slay the Narcissist in Negotiation in Business
Slay Your Body Language with a Narcissist
50 Power Phrases for Disarming High Conflict Individuals
Sample Phrases for Coaches for Support Clients
Typical High Conflict Individual Behaviors in Litigation Chart at a Glance
Do’s and Don’ts of Negotiating with High Conflict Individuals at a Glance
Sample Discovery Questionnaire for Coaches for Your First Session
Sample Coaching Agreement
Power Tools at a Glance for Negotiating with High Conflict Personalities
Sample Emails/Texts
Sample Scripts for Ineffective for Effective Communication
Sample Scripts for Managing High Conflict Situations
The SLAY Method at a Glance
Documentation at-a-Glance Chart and Module
Red Flags for Spotting High Conflict Individuals in Job Interviews and Sample Questions for Spotting Narcissists in Job Interviews

Anyone looking to make a career out of promoting peace and harmony in high conflict situations can take this certified negotiation expert online course to become a high conflict negotiation coach.
The Master High Conflict Negotiation Certification program teaches coaches to listen with empathy and understanding to all sides of a disagreement. Coaches learn how to advocate for individuals and foster positive conversations. They’ll master the art of dealing with narcissists, from learning about their mindset to outsmarting their manipulation. They’ll even get scripts and phrases from Rebecca Zung, an expert in conflict negotiation and overpowering narcissists, to take down threats and restore positivity.
Becoming officially certified is an excellent way to jump-start your career as a conflict negotiation coach. Coaches often work in government agencies, hospitals, law offices, or corporate headquarters, improving workplace problems and teaching employees to avoid conflict.

Some occupations are more prone to high conflict situations than others. Those who work in the mental health, legal, or human resource fields make a career out of helping clients deal with conflict. Coaches who take this negotiation skills masterclass become experts in helping professionals in these industries develop and maintain negotiation skills.
Every industry with customer interactions and sales positions also needs high conflict negotiation coaches. When an employee and customer disagree, there’s potential for things to get volatile in a hurry. Coaches defuse these emotional powder kegs to maintain customer satisfaction and a positive brand reputation.
Many other career choices, especially entrepreneurship and management positions, require steady leadership to de-escalate conflict and help the business thrive. Coaches are always needed in these industries to train leadership teams and employees to foster positive interactions and relationships in the workplace.
My courses will teach you how to beat a narcissist in court and arm you with actionable, tried-and-true strategies. Some of these strategies include:
Attorneys and mediators constantly deal with conflict in their careers. They may represent or guide clients who are dealing with conflict in their personal and/or professional lives. These clients may be in the middle of a divorce or suing a business partner. Some of these clients may have been the victims of narcissistic abuse.
Human resource representatives are also at the epicenter of conflict. They may deal with complaints from toxic workplaces fueled by high conflict personalities. They need to know how to address the situation while protecting the best interests of both the employees and the company.
Therapists regularly counsel people who are navigating high conflict situations, whether it be in marriages, extended family relationships, or work scenarios. Therapists often need the skills to help their clients deal with or recover from narcissistic abuse. Therapists may also need coaching to protect their own practice by learning to manage difficult clients.
The High Conflict Negotiation Certification’s focus on narcissism is particularly valuable. It’s distinct from other negotiation certificate programs in that Rebecca Zung-whose extensive legal knowledge makes her an incredible resource for professionals-shares scripts and phrases to disarm narcissists and stop their attacks.
Those in management, customer service, and sales positions often experience direct conflict with clients or between coworkers. A conflict negotiation coach is invaluable to every team in these industries to deflate tense situations before they grow too unstable.
The Master High Conflict Negotiation Training gives coaches the tools to prepare for and deal with conflict. They can share techniques with customer service professionals to help them work toward a conflict-free environment.
People in these leadership-heavy careers need to be experts in negotiation before conflict even arises to keep businesses thriving. No one wants to work in an environment rife with conflict, and the financial cost of mitigating a high turnover rate can be staggering.
This certification program is perfect for leaders interested in mastering negotiation and influence. Coaches will get access to Rebecca Zung’s power scripts for handling difficult people, tips for outsmarting narcissists, and phrases for supporting clients in resolving conflict. Coaches can share these powerful resources and techniques with their clients to help them handle the inevitable conflicts that come with business ownership and management.
With the average worker losing 2.8 hours every week to conflict, businesses and employees spend far too much time and money trying to stem the flow of conflict instead of facing it head-on. Certified negotiation experts are an incredible asset for every business looking to save time and money that would be spent on resolving conflict.
This certification can help you in your current career. If you’re a manager, mastering negotiation techniques can boost your qualifications, which can make you more eligible for promotions and pay raises. If you’re an entrepreneur, you can learn to deal with toxic employees, difficult business partners, and demanding or demeaning clients so that your business can thrive.
You can also start a side hustle specializing in helping individuals or companies navigate tense situations. As your side business grows, you may want to launch a full-time high conflict resolution practice.
With high conflict personalities becoming more common, demand for your expertise is growing. Since the 1970s, cases of Narcissistic Personality Disorder (NPD) have jumped by 30%, and it’s widely agreed that empathy is declining.
This certification course gives you the tools you need to meet the rising demand for addressing conflict. Not only will you learn the best negotiation strategies to guide your clients, you’ll get the tools to launch a business. These include trainings and resources for launching your online brand, creating irresistible offers, and producing evergreen webinars to bring traffic to your business.
Many of the most successful high conflict negotiation coaches have entered this industry because they have had a personal experience with a difficult personality in their life. This gives them empathy for their clients and drives a passion for sharing strategies to help people avoid the trauma and drama that comes from high conflict individuals.
A major benefit of earning the SLAY® online negotiation certificate is that it helps you lessen conflict in your own life. As you help others, you’re helping yourself.
Rebecca Zung is a nationally acclaimed attorney with 24 years of experience litigating thousands of cases, more than half involving high conflict individuals. She has turned her years of hard-earned knowledge into her highly actionable certification program to give you the specific tools you need to coach others and help yourself.
You’ll get emails, texts, and phrases to disarm narcissists in their professional and personal lives. You’ll even learn body language tips to help you take back your power and stop letting narcissists get their hits of supply from you.
Her course will empower you with the full set of tools you’ll need to help yourself and those around you improve daily life without the constant stress of conflict.
We can all be the cause of conflict at different times in our lives, but one personality type is consistently at the center of conflict. Narcissists are notorious for bringing conflict with them wherever they go. Whether those around them call them out immediately or simply suffer in silence until things reach a boiling point, conflict is sure to arise around a narcissist.
Narcissists believe they deserve every good thing imaginable and that everyone else is beneath them. They have no intrinsic self-esteem and will do everything possible to build it from outside sources. Narcissists operate in different ways, but like a drug addict, the one thing they all crave is constant hits to their supply.
They get this by either subtly or overtly demeaning those around them, chipping away at their self-esteem and creating a noxious bubble of emotional toxicity. Whether at home or in the workplace, those who are around narcissists daily experience shattered self-worth and increasingly heightened confrontations.
To break the cycle of abuse, people who deal with high conflict personalities need an expert in narcissism and negotiations. Rebecca Zung is that person, and she has created the SLAY® High Conflict Negotiation Certification to give coaches the most effective tools to disarm narcissists and discourage conflict in both personal and professional interactions.
Rebecca shares insights into narcissists’ ways of thinking and teaches students how to flip the script in every interaction. She empowers her students to take back control and promote effective communication to decrease stress.
Conflict is everywhere, and it’s exhausting. By taking Rebecca Zung’s online certified negotiation expert course, you can teach others to navigate high conflict situations, disarm narcissists, and create healthier interactions in every aspect of life–and you can learn to master all of these things in your personal life, too.
While many people seek guidance from me about how to divorce a narcissistic husband or wife and win, my courses help with more than just divorce. Narcissists are present in many areas of life. You may find yourself working with a narcissistic business partner (I have been there), boss, or parent. They can make your life hell, and, in some instances, their manipulation or underhanded tactics may necessitate a legal case.
Regardless of your relationship to the narc, my programs will teach you how to defend yourself against a narcissist in court.
Anyone looking to make a career out of promoting peace and harmony in high conflict situations can take this certified negotiation expert online course to become a high conflict negotiation coach.
The Master High Conflict Negotiation Certification program teaches coaches to listen with empathy and understanding to all sides of a disagreement. Coaches learn how to advocate for individuals and foster positive conversations. They’ll master the art of dealing with narcissists, from learning about their mindset to outsmarting their manipulation. They’ll even get scripts and phrases from Rebecca Zung, an expert in conflict negotiation and overpowering narcissists, to take down threats and restore positivity.
Becoming officially certified is an excellent way to jump-start your career as a conflict negotiation coach. Coaches often work in government agencies, hospitals, law offices, or corporate headquarters, improving workplace problems and teaching employees to avoid conflict.
Some occupations are more prone to high conflict situations than others. Those who work in the mental health, legal, or human resource fields make a career out of helping clients deal with conflict. Coaches who take this negotiation skills masterclass become experts in helping professionals in these industries develop and maintain negotiation skills.
Every industry with customer interactions and sales positions also needs high conflict negotiation coaches. When an employee and customer disagree, there’s potential for things to get volatile in a hurry. Coaches defuse these emotional powder kegs to maintain customer satisfaction and a positive brand reputation.
Many other career choices, especially entrepreneurship and management positions, require steady leadership to de-escalate conflict and help the business thrive. Coaches are always needed in these industries to train leadership teams and employees to foster positive interactions and relationships in the workplace.
Legal
Attorneys and mediators constantly deal with conflict in their careers. They may represent or guide clients who are dealing with conflict in their personal and/or professional lives. These clients may be in the middle of a divorce or suing a business partner. Some of these clients may have been the victims of narcissistic abuse.
Human Resources
Human resource representatives are also at the epicenter of conflict. They may deal with complaints from toxic workplaces fueled by high conflict personalities. They need to know how to address the situation while protecting the best interests of both the employees and the company.
Mental Health
Therapists regularly counsel people who are navigating high conflict situations, whether it be in marriages, extended family relationships, or work scenarios. Therapists often need the skills to help their clients deal with or recover from narcissistic abuse. Therapists may also need coaching to protect their own practice by learning to manage difficult clients.
The High Conflict Negotiation Certification’s focus on narcissism is particularly valuable. It’s distinct from other negotiation certificate programs in that Rebecca Zung—whose extensive legal knowledge makes her an incredible resource for professionals—shares scripts and phrases to disarm narcissists and stop their attacks.
Customer Service Industries
Those in management, customer service, and sales positions often experience direct conflict with clients or between coworkers. A conflict negotiation coach is invaluable to every team in these industries to deflate tense situations before they grow too unstable.
The Master High Conflict Negotiation Training gives coaches the tools to prepare for and deal with conflict. They can share techniques with customer service professionals to help them work toward a conflict-free environment.
Entrepreneurs and Managers
People in these leadership-heavy careers need to be experts in negotiation before conflict even arises to keep businesses thriving. No one wants to work in an environment rife with conflict, and the financial cost of mitigating a high turnover rate can be staggering.
This certification program is perfect for leaders interested in mastering negotiation and influence. Coaches will get access to Rebecca Zung’s power scripts for handling difficult people, tips for outsmarting narcissists, and phrases for supporting clients in resolving conflict. Coaches can share these powerful resources and techniques with their clients to help them handle the inevitable conflicts that come with business ownership and management.
Negotiation Training Courses Online > How to Beat a Narcissist in Court

Rebecca Zung Esq is a globally recognized high conflict negotiation expert, an attorney recognized as Best Lawyer by US News, and USA Today Bestselling Author.
Rebecca Zung LLC | 2026